FREQUENTLY ASKED QUESTIONS

Answers before you enroll

Clear information about courses, costs, support, tutoring, and credentials.

Who may take these courses?

Courses are designed for adult learners, students, employees, entrepreneurs, and community members. Each syllabus identifies its level, prerequisites, intended audience, tools, and outcomes before purchase.

Which courses are required for the professional credential?

The Certified Digital and AI Professional pathway requires 15 specifically marked courses. Digital Literacy Foundations (DLF-101) is optional preparation; AI Productivity and Assistants (AI-201) and AI Video Creation from Text and Images (AI-205) are optional electives.

How does the AI video pilot work?

AI Video Creation from Text and Images (AI-205) is invitation-only during its pilot, with no platform checkout. Planning and storyboard exercises require no external account. Rendering clips with a third-party tool is optional and may require that provider's account or paid credits. The course includes a supervised final project and clear rules for permission, captions, and synthetic-media disclosure.

How much does the program cost?

Courses are currently purchased individually for $39 each. The 15-course professional pathway currently totals $585. There is no required subscription or bundle purchase.

Are live tutoring sessions included?

Live tutoring is included for enrolled learners when sessions are scheduled. Availability varies by date and topic and is not guaranteed for every course. Any future paid event will display its price before reservation.

When will support reply?

The support goal is an initial response within two business days, Monday through Friday, excluding United States federal holidays. Urgent account-security concerns are prioritized.

What language is currently available?

The platform and current curriculum are delivered in English. Learners who need an accessibility accommodation or language clarification may contact support before enrolling.

How do assignments and feedback work?

Assignments are submitted from the lesson or Practice workspace. Authorized instructors review practical work and return approval, revision guidance, or other learner-visible feedback.

What is required for a certificate?

Learners complete all required lessons and assignments, receive required human approvals, and pass the published assessments. Email ownership must be verified before a certificate is issued.

Is the CDAP credential college credit or professional licensure?

No. It is a professional certificate issued by Digital Literacy AI Coach and SentinelAI LLC. It is not represented as college credit, professional licensure, or third-party accreditation.

Can I request a refund?

Eligible individual purchases may be refunded within seven calendar days when less than 20% of required activities are complete and no certificate has been issued. Review the full Refund Policy before purchase.