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Productivity · PROD-104

Microsoft Teams

Communicate, meet, share files, and collaborate effectively with a team.

LEVELBeginner
LESSON TIMEAbout 5 hours
FORMAT6 self-paced lessons
PATHWAYCDAP required

Practice and the final project time is additional to the lesson estimate.

Check if it fits youSee the full syllabus

IS THIS COURSE FOR YOU?

What to expect from Microsoft Teams

Learners and teams who collaborate through Microsoft Teams.

What you will learn

  • Communicate in chats and channels
  • Join and manage meetings safely
  • Share files and collaborate with a team

LESSON OUTLINE SAMPLE

Understand teams, channels, and chat

Understand teams, channels, and chat is more than a term to remember: it is a practical skill that requires you to understand the situation, select an appropriate method, complete the work carefully, and verify the result. Use this study guide to connect the underlying ideas to the decisions you will make in the lesson activity.

This sample shows the lesson goals and selected takeaways. Enroll to access the complete lesson notes, activities, and assignments.

What this lesson covers

  • Explain the purpose and everyday value of Microsoft Teams.
  • Recognize the core skills and safe practices introduced in this course.
  • Apply the introductory concepts to a realistic activity.

Selected takeaways

  • Microsoft Teams organizes work through teams, channels, chat, meetings, and shared files. Choose the smallest appropriate audience, keep decisions in discoverable channels, use @mentions carefully, confirm file permissions, and summarize actions after meetings. Good notification habits reduce distraction without missing important work.
  • Teams foundations: Navigate Teams and choose the right communication space.
  • For Getting started with Microsoft Teams, practice with sample information, verify the result, and record the safe process you followed.

COMPLETE SYLLABUS

3 modules · 6 lessons

6 follow-up assignments · 3 assessments
01
Teams foundationsNavigate Teams and choose the right communication space.
2 lessons
  1. 1.1Understand teams, channels, and chat
  2. 1.2Manage notifications and presence
02
Meet and collaborateRun productive meetings and work together on files.
2 lessons
  1. 2.1Join and manage online meetings
  2. 2.2Co-author and share files
03
Organize teamworkBuild reliable habits for communication and follow-through.
2 lessons
  1. 3.1Coordinate tasks and decisions
  2. 3.2Apply Teams etiquette and security

FINAL COURSE PROJECT

Teams Collaboration Workspace Plan

Submit a channel structure, meeting plan, file and permission model, communication norms and follow-up workflow, supporting evidence of your process, and a concise reflection. Do not include passwords, private records or confidential information.

Approximately 4 hours · Instructor reviewed

How success is evaluated

  • The project responds directly to the stated audience, purpose and scenario.
  • The submitted artifact demonstrates skills from multiple modules rather than one isolated lesson.
  • The learner provides evidence of testing, verification and revision.
  • The work addresses findability, access control, meeting effectiveness, collaboration clarity and accountability.
  • The explanation is original, clear, well organized and suitable for instructor review.

GRADING AND CERTIFICATE POLICY

Progress by demonstrating mastery

This course is completed through verified evidence of learning—not by averaging every activity into a traditional grade. You can use feedback, revise your work, and resubmit when an instructor requests changes.

  1. Complete the lessonsFinish the required lessons and applied practice in the published course release.
  2. Pass knowledge checksMeet each assessment’s published passing score. Attempt limits and retry guidance are shown before starting.
  3. Demonstrate practical skillsSubmit required assignments using safe, non-confidential evidence and receive instructor approval.
  4. Pass the final projectComplete the course-specific project and satisfy its published marking rubric. Revise and resubmit when requested.
  5. Unlock the certificateThe certificate becomes eligible only after every required lesson, assessment, assignment approval, and final-project requirement is verified.
How grading decisions are made
  • Courses use mastery-based completion rather than an averaged GPA or assignment-category percentage.
  • Practice activities help learners improve and do not reduce a course grade.
  • The rubric displayed with the active assignment in My Learning is authoritative.
  • Accuracy, safety, privacy, accessibility, or ethical failures may require revision even when other work is strong.
  • Instructor feedback and earlier submissions remain visible when work is revised and resubmitted.

Published assessment requirements: Teams foundations knowledge check: 75% passing score, up to 3 attempts · Meet and collaborate knowledge check: 75% passing score, up to 3 attempts · Organize teamwork knowledge check: 75% passing score, up to 3 attempts

Ready to begin?

Study at your pace and keep access to your learning record and feedback.

Microsoft Teams